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Conversational AI

The AI that answers every call.

Answers 24/7 and books into your real calendar, confirmed before it saves. What it should not handle, it either transfers to human or takes as a message. Every call transcribed.

Conversational AI · Illustrative examples

Hear how it actually sounds.

A booking taken after closing, a receipt sent at eight in the evening, a straight answer about last week’s groom, a health worry it refuses to guess at, a date change it is not allowed to make, and a family four days from seeing their dog. Illustrative, not recordings of customers; the callers’ words come from real logged calls.

Transcripts & audio in
BOOKED

9:04pm on a Saturday. You closed at six.

The call that goes to voicemail everywhere else, and then goes to the salon down the road. Of the nineteen products we priced, none answers it.

AI
Hi Dan. Calling about Bella?
Caller
You're still open? It's gone nine.
AI
We closed at six, but I can still book you in right now.
Caller
I want a full groom for Bella this Monday at 9:30
AI
For Bella: I'll book a full groom with Riya, Monday September 28 at 9:30 AM. Should I go ahead?
Caller
Yes go ahead
AI
Done -- that's taken care of. You'll get a text confirmation shortly.
Caller
Thanks, bye
SENT

A receipt, at ten past eight on a Tuesday

Nobody staffs a phone for this. It is thirty seconds of a groomer's time, several times a day, and it never shows up in a salon's own sense of what the phone costs them.

AI
Hi Marcus. Calling about Duke?
Caller
Can you email me the receipt for Duke's last daycare visit
AI
Sent to the email on file -- that's the September 14 visit, $48.00. Anything else?
Caller
No that's it. Thanks, bye
AI
You're all set. Goodbye!
ANSWERED

What did you actually do last time

It is reading this salon's own record for this pet -- the service, the date and the groomer, because it is looking at them. Not a general answer about grooming.

AI
Hi Priya. Calling about Cooper?
Caller
What did you actually do for him last time
AI
Full groom with Riya on September 8 -- bath, nails, ears and teeth.
Caller
Who was the groomer before that?
AI
Riya as well, on July 12 -- the same full groom. Anything else?
Caller
Okay. Thanks, bye
AI
You're welcome, see you soon!
TRANSFERRED

A question about the dog, not the booking

It knows what it does not know. It will not guess about an animal, it says so without hedging, and it does not leave the worry sitting with you.

AI
Hi Sam. Calling about Nala?
Caller
Riya said she had a hot spot last time. It looks worse now
AI
Riya noted that on September 8, near her right ear.
Caller
Should I be worried or is that normal
AI
I can't advise on that -- putting you through to the salon.
Caller
Okay
AI
Stay on the line, someone will be with you.
TRANSFERRED

A date change, on a dog that is with you right now

The card above shows judgement. This one shows the assistant cannot be talked out of the rule, because the rule is not its to keep: while the pet is checked in, the code refuses the change before the model is ever asked.

AI
Hi Elena. Calling about Milo?
Caller
I need to pick Milo up a day early, Thursday instead of Friday
AI
Milo's checked in right now, so I can't move his dates.
Caller
It's only one day
AI
Not while he's with us -- that's locked on my side.
Caller
So who can
AI
Putting you through to the salon now -- they can change it for you.
Caller
Thanks
ANSWERED

Day two of four. She has not seen her dog since Tuesday.

A boarding family is cut off for days, and this call is often the only thing that ever tells them anything. The answer is specifics only a real record can produce.

AI
Hi Jess. Calling about Daisy?
Caller
How is Daisy doing today
AI
Day two of four. She ate both meals yesterday and breakfast today.
Caller
Her tablets?
AI
Both doses given, 8 AM and 4 PM. Nothing flagged today.
Caller
When can I pick her up
AI
Friday, any time from 8 AM. Anything else before you go?
Caller
Thanks, bye
BOOKED

Nobody here has met this caller before

No caller ID match, no record to read from -- every example above opens already knowing who is calling. This one does not, so it asks, then sets up the customer, the pet and the appointment in the same call.

AI
Thank you for calling Doastly Frisco. How can I help you today?
Caller
Book an appointment
AI
What's your first and last name?
Caller
Zephyrina Kowalczyk
AI
I don't have you on file here -- I can get you set up right now. What's your pet's name?
Caller
Buddy
AI
What day and time work for you?
Caller
Next Monday at 10am
AI
I'll set you up as a new customer, add Buddy as your pet, and book a grooming session for Monday, September 14
Caller
yes
AI
You're all set -- see you then!
ANSWERED

Asking before booking anything

A first-time caller who has not decided to book yet, asking what is available and what it costs -- answered with real starting prices, not a transfer to voicemail.

AI
Thank you for calling Doastly Little Elm. How can I help you today?
Caller
Do you have any grooming packages or bundles?
AI
Full Groom starts at $45; Bath Only starts at $30; Nail Trim is $15; Ear Cleaning is $12; Shampoo starts at $10.
AI
We offer Full Groom, Bath Only, Nail Trim, Ear Cleaning, and Shampoo. Would you like to book something?
ANSWERED

Is he ready to go home

Daycare pickup has no fixed finish time the way a groom does -- the real answer is "come whenever the doors are open," not a clock time, and that difference is the point.

AI
Hi Maya. Calling about Scout?
Caller
Hi, I'm calling to check on my dog Scout, is he ready for pickup?
AI
Scout's still in daycare but you can pick him up anytime during open hours.
Caller
No that's all, thank you
AI
Thanks for calling -- have a great day!
ANSWERED

What do I owe

A real balance, read from the account, per pet -- and it holds up when the caller pushes for the total across every pet they have, not just the one they called about.

AI
Hi Diana. Calling about Max?
Caller
What do I owe
AI
You owe fifty-seven dollars for Max's grooming.
Caller
Actually what about all my pets
AI
Your total account balance is fifty-seven dollars, all for Max.
ANSWERED

Do you even come to my street

The one "status" question with no equivalent at a fixed-location salon: does the van reach this address at all, before anything about a date or a price comes up.

AI
Thank you for calling Demo Mobile Van #1. How can I help you today?
Caller
Do you service 6959 Lebanon Rd, Frisco Texas?
AI
Yes, we service that address. What day and time work for you?

It also fields: “Is Rocky done yet” · “When is Bella getting picked up from boarding” · “How much does boarding cost” · “I want to cancel Teddy's appointment” · “Who is my groomer for that appointment?” · “Book Juniper for a full groom this Saturday at noon”

See the full Conversational AI page

Every call type, real audio, the capability table -- the dedicated page for the feature you just heard.

Open the page

What it can do, per vertical

Grooming, boarding, daycare, mobile. All powered by Voice Agent.

What a caller can ask for or have conversation about with our Conversational AI without any human intervention!

What the caller asks forGroomingBoardingDaycareMobile
Book✓✓✓✓
Book a brand-new customer✓✓✓✓
Cancel✓✓✓✓
Reschedule✓✓✓✓
Check availability✓✓✓✓
Note a concern✓✓✓✓
Past visits✓✓✓✓
Vaccination status✓✓✓✓
Email a receipt✓✓✓✓
Email a report card✓✓✓✓
"How is my pet right now?"✓✓✓✓
Pet is Ready Voice Notification✓✓✓✓
Account Dues✓✓✓✓
Service Status✓✓✓✓
Service Catalogue & Prices✓✓✓✓

Why salons switch to it

It answers every call. You stop being the answering service.

Answers 24/7
Coverage defaults to always on.
Never tired, never short
The same tone at 11pm as at 9am.
Male or female voice
Pick the voice that fits your salon.
Books into your calendar
The same calendar your staff use.
Knows when to stop
Takes a message rather than guessing.
Every call transcribed
Reviewable afterward, word for word.
Speaks English and Spanish
Greets, understands and books in either, one number.
Knows the customer and pet
Reads the record before it speaks. Bookings, prices, history, vaccines.
Transfer to Human
Hands off to a person when the caller needs one.
Live Call Monitoring
Listen in on any call live.
Call Barge-in*
Step into a call without the caller repeating themselves.
Nos. of Calls in Parallel
4 each for all.

*Features coming soon

Revenue recovered, not just saved

An unanswered after-hours call is a booking that went elsewhere.

You stop being the answering service

No more picking up with wet hands mid-groom.

Takes the 4th call at once

One receptionist takes one call. This takes 4.

The same answer every time

No guess or wrong answers under any pressure.

The math, shown — not just the conclusion

A busy front desk spends about 100 hours a month on the phone, roughly half a front-desk day, every day. At $20/hour fully loaded that is ~$2,000 a month.

Put your own hours and rate in. Against $99 to $299 a month, the arithmetic is yours to check.

Pricing

The seventh vertical, included. Three tiers of minutes.

$99/mo
500 minutes
$199/mo
1,000 minutes
$299/mo
Unlimited minutes

Priced as a vertical, by talk minutes, because its cost follows usage.

Run a real week on it before we launch.

Pre-launch, onboarding a few salons and pet resorts. Run your real schedule on the build, we fix what you find, and you keep introductory pricing: Solo $29, Studio $119 a location for everything, and a bill that stops at $799.

Watch demo

founders@doastly.com · 214.709.3763